ICT for public sector, healthcare, education and non-profit

01 / 05

A working day

From the first calls in the morning to the shift that runs on into the evening.

08:00

Parents, clients or residents all call at the same time.

A phone menu and queue route every caller straight to the right department or location.

Business telephony →

10:30

An employee sends a report containing health data.

Sent encrypted from your own mailbox, with a link that expires after a set period.

Secure communication →

13:00

Volunteers and temporary staff need access.

Personal accounts with two-factor authentication, revoked immediately when someone leaves.

Google Workspace →

16:00

A meeting with participants at several locations.

Meeting rooms where screen, camera and sound work straight away.

Meeting rooms →

22:00

After closing time, someone calls with an urgent question.

Time-based routing sends the call to the colleague on duty, or AI customer contact takes the question.

AI customer contact →

02 / 05

What the rules require

The standards and laws that apply in this sector, translated into telephony, email and storage.

NEN 7510 · zorg

Information security in healthcare

Dutch healthcare providers organise their information security according to NEN 7510. Among other things, that requires access management, encryption and a tested recovery plan.

BIO · overheid

A fixed baseline for government

Dutch government organisations work with the Baseline Information Security for Government (BIO). We set up telephony, workplaces and backups so they align with it.

AVG · bijzondere gegevens

Sensitive data properly protected

Health data is a special category of personal data, and student data and citizen service numbers also require extra care. Encrypted sending and personal accounts are the basics.

Cyberbeveiligingswet · NIS2

New requirements for healthcare and government

Larger healthcare providers and government organisations may fall under the Dutch Cybersecurity Act (NIS2). Together we map out what that means for your ICT.

03 / 05

Throughout the year

In education everything revolves around the school year: the summer holiday is the moment to renew workplaces and the network. In healthcare and government, work continues all year round, with the budget as a fixed moment in the autumn.

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Zomervakantie: tijd om te vernieuwen

Start schooljaar en begroting

04 / 05

What we arrange for you

The services that make the biggest difference in this sector. Everything from one partner, with a dedicated contact.

01

Business telephony

Phone menu and queues per department or location.→02

AI customer contact

Frequently asked questions answered, even outside opening hours.→03

Secure communication

Send and receive sensitive data encrypted.→04

Backup & recovery

Files stored safely and restorable, tested.→05

Google Workspace

Accounts for employees, temporary staff and volunteers.→

05 / 05

Questions from practice

What organisations in this sector ask us most often.

How does our ICT align with NEN 7510?

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NEN 7510 requires information security that is demonstrably in place. We set up access management, encryption and backups so they align with it, and document the agreements.

Can we send client or student data by email?

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Preferably encrypted, from your own mailbox or via a secure link. A regular attachment stays unprotected in mailboxes.

How do we arrange accounts for volunteers and temporary staff?

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With personal accounts and two-factor authentication, which we revoke immediately when someone leaves. That way it stays clear who has access to what, and you don't keep paying for unused licences.

Do we fall under the Cybersecurity Act (NIS2)?

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That depends on the sector and size. Larger healthcare providers and government organisations may fall under it directly. Together we map out what it means for your organisation.

ICT for organisations that are there for others