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Communication

Every missed caller is a missed opportunity. We take care of landline and mobile telephony, customer contact and the devices that go with it, on the platform your team already works with.

Why IPCloud: one point of contact for all your telephony, our own engineers, and we stay until it works — not just until the installation is done.

400+organisations helped
<2 hrsaverage response time
Rotterdamour own engineers, close by
40% fewer missed calls since switching — Elfi Advocaten
Medewerker belt met klant via headset
01Everything in this category
Business telephony

VoIP with IVR menus, queues and call forwarding. Works on any platform.

from 1 user
View →
Microsoft Teams calling

Call with your landline number from the Teams app your team already uses.

Microsoft
View →
Zoom Phone

Telephony in Zoom Workplace, with the same app for calls and meetings.

Mobile telephony

Subscriptions and devices from KPN or Odido, linked to your landline numbers.

subscription + hardware
View →
AI customer contact

Every caller gets an answer straight away. Standard questions handled automatically, the rest goes to a person.

Contact centre

For teams whose job is customer contact. Zoom Contact Center or Talkdesk.

from 5 agents
View →
02Not sure yet? Use the selection guide
Selection guide
Which situation fits you?
We already work in Microsoft Teams
Connect landline numbers to what you already use.
Teams calling →
We want to move away from our phone system
Full VoIP telephony, keeping your numbers.
Business telephony →
Lots of calls, often with the same question
AI that handles standard questions, people for the rest.
AI customer contact →
03Calling via VoIP, Teams or Zoom?

All three work. The difference lies in where your team already spends the day and what you want to do with calls.

Comparison
VoIP telephony
Teams calling
Zoom Phone
Suits
Any team, also without Microsoft or Zoom
Teams users
Zoom users
Call from
App on your phone or desk phone
Computer, app on your phone and desk phone
Computer, app on your phone and desk phone
Features (day/night mode, queues)
Standard
Limited
Extensive
Contact centre possible
Via Talkdesk
Via Talkdesk
Zoom Contact Center
Keep your number
Yes
Yes
Yes
Price
from €7.50 per user per month
Teams Phone add-on from €25 per month
Zoom Phone from €15 per month

Total costs depend on your call bundle or per-minute usage, and on how much you call externally. We're happy to work it out for you.

Our advice

Choose Zoom Phone as your foundation. You get the most features and you're not locked into one way of working. Does your team work in Microsoft Teams? Zoom Phone can also be connected to Teams calling, so you simply keep calling from Teams.

04Analysis & check

Do you still know exactly what you use and what you're paying for?

Telephony grows with your organisation, but rarely gets cleaned up. Numbers, devices and licences get added, and after a few years nobody knows what's still running.

You pay for numbers, devices or licences and nobody knows who uses them.

Landline, mobile and Teams or Zoom run through different providers and invoices.

Features like queues or a day/night mode are in your subscription, but nobody uses them.

The IVR menu was set up once and hasn't been looked at since.

You don't know exactly when your contracts end or what the notice period is.

Sound familiar?

We'll map it out for you

We review your current telephony and show you where you're paying twice, what you don't use and what could be better.

  • 1. We list your numbers, devices, subscriptions and licences
  • 2. We compare what you pay with what you use
  • 3. You get a clear overview with concrete advice
Schedule an analysis
05Questions we often get
Can we keep our number?
+

Yes. We arrange number porting with every switch, including number ranges. Your customers won't notice a thing.

What if we're in the middle of a contract?
+

We look at the notice period and plan the switch for the moment it can happen without paying twice.

Do we need new devices?
+

Not always. Many devices are compatible. We check this during the assessment.

Who helps us when something doesn't work?
+

You call or email us directly. No ticket system, but an engineer who knows your situation.

06Also explore

Workplace & meetings

Where and with what your team works.

View →

Internet & network

The connection beneath everything.

View →

Secure working

Security and continuity.

View →
07Get started

Still in doubt?

Send us your current telephony bill. Within a day we'll tell you whether it can be better.

Book a consultation
Medewerker aan het werk met headset